Return Policy:

Items can be returned for a refund or exchange within 7 days of the date of receipt. But the reason for returns caused by yourself(eg, size, the color you choose) cannot be accepted. Returns can be sent back within 7 days upon receipt; all returned items must never have been used and must be in new condition. All returned packages must be insured. You may require a partnership with corporate business partners.
We will complete the order refund within 1-2 working days after receiving the return package.
For more information, please contact our customer service.

Exchange Policy:

We only accept exchanges for new and never-used items with all accessories and packaging. Please return the items within 7 days of receipt. All return packages must be insured; exchanges will be sent out within 5-7 days once the return has been received.

Please submit your return or exchange request by email to sales@hardluxurykicks.com with the information requested below, and we will send you the details on how to send the shoes back for a refund or exchange, usually within 24-48 hours.